Verizon has announced that it is to offer an interactive media guide for its FiOS customers.
The guide will let users of the service swiftly and efficiently find the content that they wish to peruse. FiOS is Verizon's fiber to the home telecommunications and broadband service. Verizon is the first carrier in the US to offer such a service.
Shawn Strickland, Verizon vice president of video solutions, said: "We've capitalized on our investment in an ultra-fast, highly responsive fiber-optic network to deliver a customer experience that marries the best interactivity of the web with the highest-quality programming experience in the marketplace." The guide merges the television, Internet and other media and makes it simpler for users to customize and enjoy media, added Mr. Strickland.
FiOS customers will not be charged for the new guide, which can be obtained through a network download. The word fios is an ancient Irish term for knowledge, claims Verizon.
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1 comment:
Since my Fios TV upgrade, I have been completely dis-satisfied with Fios TV. Clearly they did not do proper testing prior to the rollout of this new Interactive Media Guide. It has known issues with the Series Manager and the fixes are not going to be available until the end of October. It has taken me over a month to have someone from their technical support team be forth coming about this known issue. It was obvious to me from a couple of days after the upgrade so I'm not sure how it passed any testing from their product development team.
I can't believe the work around that I've been given consisted of manually programming my shows on a daily basis and stop using the Series Manager until the issue is resolved, 3 months later.
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