According to resent studies, from Gartner Group and Aberdeen Group an average of 15% is over-spent or wasted by companies on their monthly telecom expenses. Companies have known this for years, but until now, resources have not been readily available to easily mitigate these variances and resolve billing issues.
Considered a rather new concept, total telecom expense management (TTEM) alleviates the problems associated with managing bills, complex contracts and other management responsibilities associated with voice, data, network, and cellular services.
How TTEM Works
TTEM works behind the scenes managing intricate billing and data management, and at the same time providing companies a wealth of valuable information. Companies are able to effectively leverage back office automation by subscribing to TTEM services, which ultimately provides the following benefits, and services:
* Invoice Management- Audit and reconciling of all your telecom invoices on a monthly basis to ensure proper rates are applied as compared to the contracted rates.
* Assurance- Protect your firm against slamming, cramming, and other erroneous charges that inevitably show up on most invoices at some point in time.
* Budget Tracking- Manage budgeted telecom spending versus actual and provide real-time reports and expense tracking.
* Contract Management- Archive critical contract end dates for all providers and services to protect against auto-renewals as well as enable the negotiation of lower rates upon contract fulfillment.
* Dispute Management- whether it’s billing disputes, or trouble tickets, its all handled and saves your company hours of frustration and fruitless efforts.
* Invoice Approval- Broadband National will absorb the soft costs of your firm having to validate invoices, process and pay them on an ongoing process.
* Telecom Inventory Management- Produce and administer a dynamic, enterprise-wide inventory of telecom resources.
* Telecom and Wireless Provisioning- Manage the move, add, change, and disconnect orders for both wireless and landline services.
Total telecom management combined with the key services described above provides you with a view of the entire “procure to pay” function. Managing the entire process maximizes the cost savings and is the most effective way to manage your telecom costs.
Utilizing a TTEM solution enables your firm to maximize savings by optimizing rate plans and avoiding slamming, cramming and other erroneous charges.
www.broadbandnational.com
No comments:
Post a Comment