The internet provider Comcast has denied service to several of its customers because they download excessively, it has been reported.
Those that download large amounts of content use up more bandwidth than their fair share and make the internet slower for others, the company has stated. However, Comcast has refrained from specifying what the limits on downloading are for its customers.
Comcast spokeswoman Lorena Hernandez told the San Mateo County Times: "Comcast has a responsibility to give [our customers] a good experience and address any issues that may impact that experience." "It shouldn't be a problem if they are using the residential high-speed internet as intended."
The company has refused to say exactly how many customers were cut off. Comcast, which was founded in 1963, is currently the second-largest internet provider in the US. It has an estimated 24 million cable customers and 14 million subscribers to digital cable. Click here for information on other digital products and services.
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