Now Verizon Wireless customers are able to call technical support at any hour of the day or night when things go wrong.
The company has announced the debut of its new Premium Technical service, which offers customers in need expert assistance with problems like spyware, viruses, Internet security, hardware malfunctions and so forth. To cost $9.99 per month, the service goes far beyond that offered by most Internet carriers, Verizon claims.
Frank Nelson, director of Verizon Broadband Solutions Group, said: "Our customers need help with more than just their online service and now they can get it from us right away. "Verizon support is available over the phone to solhttp://www.blogger.com/img/gl.link.gifve a variety of computer problems and customers can avoid expensive, in-home or business service calls."
The advisors on the other end of the line are prepared for almost any problems that may be encountered by a broadband user, Mr. Nelson added. Verizon has invested $35 billion in the last seven years on maintaining and upgrading its operating systems.
"Last year more than 40 million Internet users in the United States had problems with Internet security," states Mark Weibel, EVP of Marketing for Broadband National Inc. who operates the Internets leading comparative shopping website for digital products and services. "More than 21 million had hardware or software issues; and more than 11 million struggled with home networking."
For more information on digital products and services visit www.broadbandnational.com
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